Purchase & delivery
Fast door to door delivery:
Your package will be delivered to your door by DHL. We send all International packages with DHL. European delivery time is within 3 to 7 working days. DHL is the global market leader in international express, overland transport and air freight.
Once you have received your parcel we adivse that all customers open the box in clean and safe enviroment, whilst checking all products have been correctly delivered and there are no defects. If you find any issues with your order please contact our customer service department immediately. Please also have pictures available to send via e-mail if customer services request.
€9 fixed shipping rate:
International shipping is a standard 9€ for all orders.
Free shipping on orders over €100:
International shipping is free on all orders exciding 100 euros.
We want to draw your attention to the fact that standard shipping is not applicable to oversized products such as tents, tyres and other large and heavy products. An oversize shipping fee of 9,99€ will be added to your order.
This fee is only added once per order. So you can add 100 bulky products to your order without incurring extra shipping costs.
We offer two convenient payment options.
Online Payment - Smooth , easy and secure.
Pay securely with a debit or credit card! All information is sent encrypted via SSL so that no outsider should be able to read your card details. We accept all major VISA and MasterCards. No hidden charges for card purchases. Card Payments are processed by PayEx who are the leading partners in the payment domain.
Pay via PayPal
PayPal is a payment service owned by eBay. PayPal has over 100 million users worldwide. Hundreds of companies make use of the service which is open both for individuals and for businesses. Paying by PayPal is fast and easy . Payment is made by pressing a few keys and the money is transferred immediately to our PayPal account. You as the buyer pay no extra fees.
We ship to the following countries!
XLmoto (Pierce Europe AB) Standard Terms of Sale
All sales are subject to the following terms and conditions;
1. Customer Acknowledgment:
Customer acknowledges agreement with these Terms of Sale by the placement of an order to purchase a Product from Xlmoto.
2. All Sales Made In Sweden:
All sales shall be deemed made in Sweden, regardless of the location of the Customer.
3. Purchase Price:
(a) Prices and promotions are listed in Xlmoto's Web site and its advertisement, and are subject to change without notice.
(b) Payment is due before shipment, unless credit terms have been arranged in advance with Xlmoto Credit Department. In such case, payment terms shall be as set forth in the credit agreement.
(c) Xlmoto collects sales tax (VAT) for sales delivered within the EU. Xlmoto shall not be liable for handling or customs charges for shipments outside the EU.
(d) If an error is made and a product is listed at an incorrect price, Xlmoto shall maintain the right to refuse or cancel any orders placed at the incorrect price. If the order has been confirmed and charged to your credit card, Xlmoto shall immediately issue a credit in the amount of the incorrect price.
4. Errors and Omissions:
Xlmotomakes every effort to ensure the accuracy of the information on our Web site. However, the information, services, products offered for sale and materials contained in and/or advertised on Xlmoto, including, without limitation, text, graphics and links, are provided on an "As Is" basis with no warranty. Xlmoto and its suppliers do not represent or warrant that the information accessible via Xlmoto is accurate, complete or current. We are not responsible for typographical errors. Price and availability information is subject to change without notice.
5. Shipping Terms:
When Customer places an order, the order will be shipped to an address designated by Customer as long as that shipping address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract.
All packages are insured for damage and/or loss. Customer is (if requested) responsible for filing any claims with carriers for damaged and/or lost shipments.
Our shipping partner will contact the customer throw the e-mail address or telephone number provided when ordering. If a “door to door” delivery is not possible to arrange, its the customers responsability to pick up the package at the adress provided by our shipping partner.
All orders will be consolidated to one shipment, this may add additional time to the final delivery.
Delivery times are estimates only and Xlmoto shall not be liable for delays.
6. Warranty Information:
Customers are entitled to the manufacturer's limited expressed warranty, if any, that accompanies the product. Xlmoto makes no additional or independent warranty. All other warranties, express or implied, including the warranties of merchantability and fitness for a particular purpose are disclaimed. Xlmoto shall under no circumstances be liable for special, incidental, or consequential damages including loss of profit, even if it has been advised of the possibility of such damages; the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product
These Terms of Sale and any transactions made under them shall be interpreted by and be subject to Swedish law.
In the event any section or portion of a section of these Terms of Sale are deemed unlawful or unenforceable, that section or portion of a section shall be stricken from the Terms of Sale, and the remaining terms shall continue in full force and effect.
Xlmoto shall not be responsible for damages or delays resulting from Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo.
These Terms of Sale may be modified from time to time by Xlmoto without notice, and are current as of the date of the then current advertisement or Web site. Please refer to the current advertisement or Web site.